退信的原因
企業(yè)郵箱常見退信的原因及其解釋1.status=bounced (host mx54.dns.com.cn[220.181.130.176]said: 550 Does not like recipi
企業(yè)郵箱常見退信的原因及其解釋
1.status=bounced (host mx54.dns.com.cn[220.181.130.176]said: 550 Does not like recipient,your mail is rejected! (in reply to end of DA TA command)); sender non-delivery notification: F20F2DD80FC;removed
出錯(cuò)原因：對(duì)方某一臺(tái)收件服務(wù)器當(dāng)時(shí)正處在繁忙之中或者我們的服務(wù)器和對(duì)方鏈接并不是很順暢
解決方法：有可能是暫時(shí)的情況，用別的地址測(cè)試一下，看看是否被退信，或者過一段時(shí)間再發(fā)送一下
2.status=bounced (host 192.168.21.20[192.168.21.20] said: 552 5.2.2 Over quota (in reply to end of DATA command));
出錯(cuò)原因：對(duì)方郵箱空間已滿
解決方法：對(duì)方清理郵箱重新發(fā)送
3.1)status=bounced(hostmx3.qq.com[183.60.2.53]said:550Mailboxnotfound. (in reply to RCPT TO command)); sender non-delivery notification: 9CC7FDD8084; removed
3.2）status=bounced (host 163mx01.mxmail.netease.com[220.181.12.62] said: 550 User not found: (in reply to RCPT TO command)); sender non-delivery notification: 8FD7CA00013A; removed
出錯(cuò)原因：收件人地址不存在或者收件人地址寫錯(cuò)
解決方法：核對(duì)地址后重新發(fā)送
4.status=deferred(hostmxzwg4.mxhichina.com[58.68.254.104]said:450MI:IPB (in reply to MAIL FROM command))
出錯(cuò)原因：450MI:IPB發(fā)信IP 被暫時(shí)禁止，請(qǐng)檢查是否有用戶發(fā)送病毒或者垃圾郵件。 解決方法：聯(lián)系您的企業(yè)郵箱運(yùn)營(yíng)商
5.status=deferred(connecttoapllo-zm.com[60.191.124.236]:25:Connectiontimedout);from=<>, size=24500463, nrcpt=2 (queue active);
出錯(cuò)原因：與對(duì)方郵箱服務(wù)器連接超時(shí)
解決方法： 首先確認(rèn)對(duì)方郵箱地址中的域名部分是否寫錯(cuò)，如果沒錯(cuò)，telnet 對(duì)方郵箱ip 的25端口是否連接，如果連接正常，那么基本上是暫時(shí)的網(wǎng)絡(luò)問題。
6.1）status=bounced (host sohumx1.sohu.com[220.181.26.202] said: 553 5.7.3 CONTENT REJECT:10.10.71.82.2011062016.XXD6ywq8:dspam
check:5: (in reply to end of DATA command));
6.2）Recipient address rejected: User unknown in local recipient table
出錯(cuò)原因：1）內(nèi)容被拒絕，可能是收件人對(duì)所接收的郵件進(jìn)行了設(shè)置，內(nèi)容中含有特定詞匯等會(huì)被拒絕
2）收件人地址被拒絕
,解決方法：核實(shí)對(duì)方是否對(duì)內(nèi)容及賬戶進(jìn)行了設(shè)置之后重新發(fā)送
7.Clienthostrejected: Access denied; from=<> to=<> proto=SMTP helo=
出錯(cuò)原因：客戶端主機(jī)被拒絕
解決方法：看一下客戶端接收郵件服務(wù)器設(shè)置是否正確，“我的服務(wù)器需要身份驗(yàn)證”是否打鉤，測(cè)試一下發(fā)信25口是否已連接
8. status=bounced (host mx1.mail.cnb.yahoo.com[203.209.228.250] said: 554 delivery error: dd Sorry your message to cannot be delivered. This account has been disabled or discontinued [#102]. - mta1004.mail.cnb.yahoo.com (in reply to end of DATA command)); sender non-delivery notification: 1C580DD80B4; removed
出錯(cuò)原因：對(duì)方賬號(hào)被停用或者不可用
解決方法：正常退信，換賬號(hào)發(fā)送
9.status=bounced (message size 24864357 exceeds size limit 10240000 of server cluster4.us.messagelabs.com[98.126.139.202]); sender non-delivery notification: C6A3BDD8078; removed
出錯(cuò)原因：郵件過大，超出對(duì)方單封郵件接收范圍（已解決）
解決方法：對(duì)方換賬號(hào)，重新發(fā)送
10. status=bounced (host 163mx03.mxmail.netease.com[220.181.12.90] said: 552 Requested mail action aborted: exceeded mailsize limit (in reply to end of DATA command));
出錯(cuò)原因：發(fā)送的信件大小超過了網(wǎng)易郵箱允許接收的最大限制
解決方法：把附件壓縮或者分次發(fā)送或者換其他郵箱接收
11. <>: host mail.messaging.microsoft.com[216.32.180.22] said:
550 5.7.1 Service unavailable; Client host [98.126.139.202] blocked using Blocklist 2, mail from IP banned; To request removal from this list please forward this message to . (in reply to RCPT TO command)
Reporting-MTA: dns; hw.upanshi.com
X-Postfix-Queue-ID: CC2D4681FD
X-Postfix-Sender: rfc822; order@ptm-biolab.com
Arrival-Date: Thu, 13 Oct 2011 19:48:18 -0700 (PDT)
Final-Recipient: rfc822; Eric.Goetzman@chp.edu
Original-Recipient: rfc822;Eric.Goetzman@chp.edu
退信原因：ip 被列入黑名單
解決方法：根據(jù)退信提示解封ip
12.
,
出錯(cuò)原因：接收方將這封郵件判斷為垃圾郵件
解決方法：在接收方添加該域名或者該賬號(hào)白名單
常見郵箱退信的原因及其解釋
1、yahoo 郵箱
錯(cuò)誤描述：554 delivery error:This user doesn't have a yahoo.com.cn（或者yahoo.cn ） account 錯(cuò)誤說明：沒有此帳號(hào)
解決辦法：正常退信，刪除不發(fā)
錯(cuò)誤描述：554 delivery error:This account has been disabled
錯(cuò)誤說明：對(duì)方帳號(hào)被凍結(jié)或者停用
解決辦法：正常退信，刪除不發(fā)
2、hotmail 郵箱
錯(cuò)誤描述：550 Requested action not taken: mailbox unavailable
錯(cuò)誤說明：對(duì)方帳號(hào)被凍結(jié)或者停用
解決辦法：正常退信，刪除不發(fā)
錯(cuò)誤描述：553 mailbox not found
錯(cuò)誤說明：沒有此帳號(hào)或?qū)Ψ綆ぬ?hào)已經(jīng)被刪除
解決辦法：正常退信，刪除不發(fā)
3、126/163郵箱
錯(cuò)誤描述：550 Invalid User
,錯(cuò)誤說明：沒有此帳號(hào)
解決辦法：正常退信，刪除不發(fā)
4、email.com
錯(cuò)誤描述：550 Account Deactivated
錯(cuò)誤說明：帳號(hào)被停用
解決辦法：正常退信，刪除不發(fā)
5、sina.com.cn
錯(cuò)誤描述：552 5.2.2 Recipient address rejected: Quota exceeded or service disabled
錯(cuò)誤說明：對(duì)方郵箱超出容量，或者其他原因郵箱停止服務(wù)
解決辦法：過段日子重發(fā)即可
6、tom.com
錯(cuò)誤描述：553 this mail is blocked by kbas system
錯(cuò)誤說明：被Knowledge based Antispam Gateway(中文全稱為“海量垃圾郵件分析及處理系統(tǒng)”，簡(jiǎn)稱“KBAS”)反垃圾郵件網(wǎng)關(guān)(深圳市漢啟網(wǎng)絡(luò)科技有限公司) 拒絕
解決辦法：檢查郵件主題和內(nèi)容，屏蔽敏感的關(guān)鍵字，該防垃圾郵件網(wǎng)關(guān)公司主頁：
7、其他企業(yè)郵箱或未知郵件服務(wù)商
錯(cuò)誤描述：550 5.1.1 Recipient address rejected: User unknown in local recipient table/virtual mailbox table
錯(cuò)誤說明：對(duì)方帳號(hào)設(shè)置了黑白名單，拒收未知郵件
解決辦法：正常退信，刪除不發(fā)
錯(cuò)誤描述：553 This target address is not our MX service client.
錯(cuò)誤說明：對(duì)方郵件服務(wù)器設(shè)置了接收郵件服務(wù)器白名單，只允許接收在此范圍內(nèi)的域名或IP 地址
解決辦法：用對(duì)方可接收的SMTP 發(fā)送該類郵件
錯(cuò)誤描述：554 this mail is rejected by antispam system
錯(cuò)誤說明：被wMail AntiSpam System反垃圾郵件網(wǎng)關(guān)(北京阿卡信息技術(shù)有限公司) 拒絕 解決辦法：檢查郵件主題和內(nèi)容，屏蔽敏感的關(guān)鍵字，該防垃圾郵件網(wǎng)關(guān)公司主頁：
錯(cuò)誤描述：550 mailbox unavailable. /the mailbox has disabled. /User status is locked. 錯(cuò)誤說明：郵箱不存在, 沒有此帳號(hào)或?qū)Ψ綆ぬ?hào)已經(jīng)被刪除, 或者帳號(hào)被凍結(jié)
解決辦法：正常退信，刪除不發(fā)
錯(cuò)誤描述：DNS lookup failed./Host not found.
錯(cuò)誤說明：對(duì)方域名錯(cuò)誤
解決辦法：正常退信，刪除不發(fā)
,錯(cuò)誤描述：550 Invalid recipient/Recipient address rejected: unknow user
錯(cuò)誤說明：沒有此帳號(hào)
解決辦法：正常退信，刪除不發(fā)
錯(cuò)誤描述：552 mail size or count over quota./MailBox full./552 Channel size limit exceeded. 錯(cuò)誤說明：對(duì)方郵箱超出容量，或者郵件數(shù)超出限制
解決辦法：過段日子重發(fā)即可
錯(cuò)誤描述：550 Access deny reply to remote
錯(cuò)誤說明：不允許郵件轉(zhuǎn)發(fā)
解決辦法：正常退信，刪除不發(fā)
錯(cuò)誤描述：550-5.1.1 This Gmail user does not exist. Please try double-checking550-5.1.1 the recipient's email address for typos
錯(cuò)誤說明：帳號(hào)不存在
解決辦法：正常退信，刪除不發(fā)
防垃圾網(wǎng)關(guān)：
AntiSpam System:21cn.com；chinacsb.cn
KBAS:tom.com